Privacy policy

PRIVACY POLICY

1) INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE CONTROLLER

1.1

We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how we handle your personal data when you use our website. Personal data means any data that can be used to personally identify you.

1.2

The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:

Harrow & Lane
Room 102, 1st Floor, Building A
Factory Building No. 378, Gushu 1st Road
Bao'an District
Shenzhen, Guangdong Province
China

Email: support@harrowandlane.com

The controller responsible for processing personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.

1.3

For security reasons and to protect the transmission of personal data and other confidential content, such as orders or enquiries sent to the controller, this website uses SSL or TLS encryption.

You can recognise an encrypted connection by the “https://” prefix and the padlock symbol in your browser’s address bar.

2) DATA COLLECTION WHEN VISITING OUR WEBSITE

When you use our website for informational purposes only, meaning you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (“server log files”).

When you access our website, we collect the following data that is technically necessary for us to display the website to you:

  • The website visited

  • Date and time of access

  • Amount of data transferred in bytes

  • Source/referrer from which you reached the page

  • Browser used

  • Operating system used

  • IP address used, where applicable in anonymised form

Processing is carried out in accordance with Article 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.

The data will not be disclosed or otherwise used.

However, we reserve the right to subsequently review server log files if there are specific indications of unlawful use.

3) COOKIES

To make visiting our website attractive and to enable the use of certain functions, we use cookies on various pages.

Cookies are small text files that are stored on your device.

Some of the cookies we use are deleted after the end of the browser session, meaning after you close your browser (“session cookies”).

Other cookies remain on your device and enable us or our partner companies (“third-party cookies”) to recognise your browser on your next visit (“persistent cookies”).

When cookies are set, they collect and process certain user information to an individual extent, such as browser data, location data and IP address values.

Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.

In some cases, cookies are used to simplify the ordering process by storing settings, for example by remembering the contents of a virtual shopping cart for a later visit to the website.

Where personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Article 6(1)(b) GDPR either for the performance of a contract or in accordance with Article 6(1)(f) GDPR to safeguard our legitimate interests in ensuring the best possible functionality of the website and a customer-friendly and effective website experience.

We may work with advertising partners who help us make our online offering more interesting for you.

For this purpose, cookies from partner companies may also be stored on your device when you visit our website (“third-party cookies”).

If we work with such advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in the sections below.

Please note that you can configure your browser so that you are informed about the setting of cookies and can decide individually whether to accept them, or exclude the acceptance of cookies in certain cases or generally.

Each browser differs in how it manages cookie settings.

This is described in the help menu of each browser, which explains how you can change your cookie settings.

You can find information for the respective browsers at the following links:

Internet Explorer:
https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox:
https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Chrome:
https://support.google.com/chrome/answer/95647?hl=de&hlrm=en

Safari:
https://support.apple.com/kb/ph21411?locale=de_DE

Opera:
https://help.opera.com/en/latest/web-preferences/#cookies

Please note that if cookies are not accepted, the functionality of our website may be limited.

4) CONTACTING US

When contacting us, for example via a contact form or email, personal data is collected.

Which data is collected in the case of a contact form can be seen from the respective contact form.

This data is stored and used exclusively for the purpose of responding to your enquiry or contacting you and for the associated technical administration.

The legal basis for processing this data is our legitimate interest in responding to your enquiry in accordance with Article 6(1)(f) GDPR.

If your contact is aimed at concluding a contract, Article 6(1)(b) GDPR provides an additional legal basis for processing.

Your data will be deleted once your enquiry has been fully processed, provided that it can be inferred from the circumstances that the relevant matter has been conclusively resolved and provided that there are no statutory retention obligations preventing deletion.

For any privacy-related enquiries, you can contact us at:

support@harrowandlane.com

5) DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT PROCESSING

In accordance with Article 6(1)(b) GDPR, personal data will continue to be collected and processed if you provide it to us for the performance of a contract or when opening a customer account.

The data collected can be seen from the respective input forms.

You may delete your customer account at any time by contacting us at:

support@harrowandlane.com

We store and use the data you provide for contract processing.

After the contract has been fully processed or your customer account has been deleted, your data will be blocked taking into account tax and commercial-law retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or we reserve the right to further use the data as permitted by law, about which we inform you accordingly below.

6) USE OF YOUR DATA FOR DIRECT MARKETING

6.1 Registration for Our Email Newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers.

The only mandatory information required to send the newsletter is your email address.

The provision of any additional data is voluntary and is used to address you personally.

For newsletter distribution, we use the so-called double opt-in procedure.

This means that we will only send you an email newsletter once you have expressly confirmed that you consent to receiving newsletters.

We will then send you a confirmation email asking you to confirm, by clicking an appropriate link, that you wish to receive newsletters in the future.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Article 6(1)(a) GDPR.

When you subscribe to the newsletter, we store the IP address registered by your Internet Service Provider (ISP), as well as the date and time of registration, in order to be able to trace any possible misuse of your email address at a later date.

The data collected by us when you register for the newsletter is used exclusively for promotional communication by way of the newsletter.

You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by contacting us at:

support@harrowandlane.com

After unsubscribing, your email address will be immediately removed from our newsletter distribution list unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this scope where permitted by law and about which we inform you in this policy.

6.2 Sending Email Newsletters to Existing Customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers by email relating to goods or services from our range that are similar to those you have already purchased.

For this purpose, we do not need to obtain separate consent from you.

Data processing in this respect is carried out solely on the basis of our legitimate interest in personalised direct advertising pursuant to Article 6(1)(f) GDPR.

If you initially objected to the use of your email address for this purpose, we will not send you such emails.

You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by contacting:

support@harrowandlane.com

You will only incur transmission costs according to the basic rates applicable to you.

Upon receipt of your objection, the use of your email address for advertising purposes will be discontinued immediately.

7) DATA PROCESSING FOR ORDER FULFILMENT

7.1

The personal data collected by us will be passed on to the transport or shipping company commissioned with delivery as part of contract processing, insofar as this is necessary for delivery of the goods.

We will pass on your payment details to the commissioned financial institution as part of payment processing, insofar as this is necessary for payment processing.

If payment service providers are used, we expressly provide information about this below.

The legal basis for transferring the data is Article 6(1)(b) GDPR.

7.2 Use of Payment Service Providers

PayPal

When paying via PayPal, credit card via PayPal, direct debit via PayPal or, where offered, “purchase on account” or “payment by instalments” via PayPal, we pass your payment details to:

PayPal (Europe) S.Ă  r.l. et Cie, S.C.A.
22-24 Boulevard Royal
L-2449 Luxembourg

The transfer takes place in accordance with Article 6(1)(b) GDPR and only to the extent necessary for payment processing.

For the payment methods credit card via PayPal, direct debit via PayPal or, where offered, “purchase on account” or “payment by instalments” via PayPal, PayPal reserves the right to carry out a credit check.

For this purpose, your payment data may be passed on to credit agencies in accordance with Article 6(1)(f) GDPR on the basis of PayPal’s legitimate interest in determining your ability to pay.

PayPal uses the result of the credit assessment relating to the statistical probability of payment default for the purpose of deciding whether to provide the respective payment method.

The credit assessment may contain probability values, known as score values.

Where score values are included in the result of the credit assessment, they are based on a scientifically recognised mathematical and statistical procedure.

Address data, among other things, may be included in the calculation of score values.

For further data protection information, including information about the credit agencies used, please refer to PayPal’s privacy policy:

https://www.paypal.com/de/webapps/mpp/ua/privacy-full

You may object to this processing of your data at any time by sending a message to PayPal.

However, PayPal may still be entitled to process your personal data where this is necessary for contractual payment processing.

SOFORT

If you select the “SOFORT” payment method, payment processing is carried out by:

SOFORT GmbH
Theresienhöhe 12
80339 Munich
Germany

Hereinafter referred to as “SOFORT”.

We transmit to SOFORT the information you provide during the ordering process, together with information regarding your order, in accordance with Article 6(1)(b) GDPR.

Sofort GmbH is part of the Klarna Group:

Klarna Bank AB (publ)
Sveavägen 46
111 34 Stockholm
Sweden

Your data is transferred exclusively for the purpose of payment processing with SOFORT and only to the extent necessary for this purpose.

Further information about SOFORT’s privacy provisions can be found at:

https://www.klarna.com/sofort/datenschutz

8) CONTACTING YOU FOR REVIEW REMINDERS

Our Own Review Reminder

No Distribution Through a Customer Review System

We use your email address to send you a one-time reminder to submit a review of your order through the review system we use, provided that you have given us your express consent to do so during or after your order in accordance with Article 6(1)(a) GDPR.

You may withdraw your consent at any time by contacting:

support@harrowandlane.com

9) USE OF SOCIAL MEDIA: SOCIAL PLUGINS

9.1 Facebook Plugins Using the Shariff Solution

Special additional customs clearance costs and/or import duties are not included in the price and are the responsibility of the customer.

Our website uses social plugins (“plugins”) of the social network Facebook, operated by:

Facebook Inc.
1 Hacker Way
Menlo Park, CA 94025
USA

To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins but are instead embedded into the page using an HTML link.

This type of integration ensures that when you access a page on our website containing such buttons, no connection is initially established with Facebook’s servers.

When you click the button, a new browser window opens and accesses the Facebook page where you can interact with the relevant plugins, after entering your login details where applicable.

Facebook Inc., headquartered in the United States, is certified under the US-European data protection agreement known as the “Privacy Shield”, which ensures compliance with the level of data protection applicable within the EU.

Information about the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your rights in this regard and available settings for protecting your privacy, can be found in Facebook’s privacy policy:

https://www.facebook.com/policy.php

9.2 Google+ Plugins Using the Shariff Solution

Our website uses social plugins (“plugins”) of the Google+ social network, operated by:

Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043
USA

To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins but are instead embedded into the page using an HTML link.

This type of integration ensures that when you access a page on our website containing such buttons, no connection is initially established with Google+ servers.

When you click the button, a new browser window opens and accesses the Google+ page where you can interact with the relevant plugins, after entering your login details where applicable.

Google LLC, headquartered in the United States, is certified under the US-European data protection agreement known as the “Privacy Shield”, which ensures compliance with the level of data protection applicable within the EU.

Information about the purpose and scope of data collection and the further processing and use of data by Google, as well as your rights in this regard and settings available to protect your privacy, can be found in Google’s privacy policy:

https://www.google.com/intl/de/policies/privacy/

9.3 Instagram Plugin Using the Shariff Solution

Our website uses social plugins (“plugins”) of the online service Instagram, operated by:

Instagram LLC
1601 Willow Rd
Menlo Park, CA 94025
USA

To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins but are instead embedded into the page using an HTML link.

This type of integration ensures that when you access a page on our website containing such buttons, no connection is initially established with Instagram’s servers.

When you click the button, a new browser window opens and accesses the Instagram page where you can interact with the relevant plugins, after entering your login details where applicable.

Instagram LLC, headquartered in the United States, is certified under the US-European data protection agreement known as the “Privacy Shield”, which ensures compliance with the level of data protection applicable within the EU.

Information about the purpose and scope of data collection and the further processing and use of data by Instagram, as well as your rights in this regard and settings available to protect your privacy, can be found in Instagram’s privacy policy:

https://help.instagram.com/155833707900388/

10) ONLINE MARKETING

10.1 DoubleClick by Google

This website uses the online marketing tool DoubleClick by Google, operated by:

Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043
USA

Hereinafter referred to as “DoubleClick”.

DoubleClick uses cookies to display advertisements that are relevant to users, improve campaign performance reports, or prevent a user from seeing the same advertisements multiple times.

Using a cookie ID, Google records which advertisements are displayed in which browser and can thereby prevent them from being displayed repeatedly.

Processing is carried out on the basis of our legitimate interest in the optimal marketing of our website pursuant to Article 6(1)(f) GDPR.

In addition, DoubleClick can use cookie IDs to record so-called conversions that relate to advertising requests.

This is the case, for example, where a user sees a DoubleClick advertisement and later visits the advertiser’s website using the same browser and makes a purchase.

According to Google, DoubleClick cookies do not contain personally identifiable information.

Due to the marketing tools used, your browser automatically establishes a direct connection with Google’s server.

We have no influence over the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our level of knowledge.

By integrating DoubleClick, Google receives information that you have accessed the relevant section of our website or clicked on one of our advertisements.

If you are registered with a Google service, Google may associate the visit with your account.

Even if you are not registered with Google or are not logged in, it is possible that the provider may obtain and store your IP address.

If you wish to object to participating in this tracking process, you can disable cookies for conversion tracking by configuring your browser to block cookies from the domain:

www.googleadservices.com

You can also manage advertising settings at:

https://www.google.de/settings/ads

Alternatively, you can obtain information about the setting of cookies and manage your settings through the Digital Advertising Alliance at:

www.aboutads.info

Finally, you may configure your browser so that you are informed when cookies are set and can decide individually whether to accept them, or exclude the acceptance of cookies in certain cases or generally.

If cookies are not accepted, the functionality of our website may be limited.

Google LLC, headquartered in the United States, is certified under the US-European data protection agreement known as the “Privacy Shield”, which ensures compliance with the level of data protection applicable within the EU.

Further information about the privacy provisions of DoubleClick by Google can be found at:

https://www.google.de/policies/privacy/

10.2 Use of Google AdWords Conversion Tracking

This website uses the online advertising program “Google AdWords” and, as part of Google AdWords, conversion tracking provided by:

Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043
USA

Hereinafter referred to as “Google”.

We use Google AdWords to draw attention to our attractive offers through advertising materials, known as Google AdWords, on external websites.

In relation to advertising campaign data, we can determine how successful individual advertising measures are.

In doing so, we pursue the interest of displaying advertising that is relevant to you, making our website more interesting for you and achieving a fair calculation of advertising costs.

The conversion tracking cookie is set when a user clicks on a Google AdWords advertisement.

Cookies are small text files stored on your computer system.

These cookies generally expire after 30 days and are not used for personal identification.

If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the advertisement and was redirected to the relevant page.

Each Google AdWords customer receives a different cookie.

Cookies therefore cannot be tracked across the websites of different AdWords customers.

The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted into conversion tracking.

Customers are informed of the total number of users who clicked on their advertisement and were redirected to a page containing a conversion tracking tag.

However, they do not receive information that can personally identify users.

If you do not wish to participate in tracking, you can block this use by disabling Google conversion tracking cookies through your browser’s user settings.

You will then not be included in conversion tracking statistics.

We use Google AdWords on the basis of our legitimate interest in targeted advertising pursuant to Article 6(1)(f) GDPR.

Google LLC, headquartered in the United States, is certified under the US-European data protection agreement known as the “Privacy Shield”, which ensures compliance with the level of data protection applicable within the EU.

Further information about Google’s privacy provisions can be found at:

https://www.google.de/policies/privacy/

You can permanently disable cookies for advertising preferences by preventing them through an appropriate setting in your browser software or by downloading and installing the browser plugin available at:

https://www.google.com/settings/ads/plugin?hl=de

Please note that certain functions of this website may not be available or may only be available to a limited extent if you have disabled the use of cookies.

11) WEB ANALYTICS SERVICES

Google Universal Analytics

This website uses Google Analytics, a web analytics service provided by:

Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043
USA

Hereinafter referred to as “Google”.

Google Analytics uses so-called “cookies”, which are text files stored on your computer that enable an analysis of your use of the website.

The information generated by the cookie about your use of this website, including your shortened IP address, is generally transmitted to a Google server in the United States and stored there.

This website uses Google Analytics exclusively with the “_anonymizeIp()” extension, which ensures that the IP address is anonymised through shortening and excludes direct personal identification.

Through this extension, your IP address is shortened by Google beforehand within Member States of the European Union or in other states party to the Agreement on the European Economic Area.

Only in exceptional cases is the full IP address transmitted to a Google server in the United States and shortened there.

In these exceptional cases, this processing is carried out pursuant to Article 6(1)(f) GDPR on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes.

On our behalf, Google will use this information to evaluate your use of the website, compile reports on website activity and provide us with further services relating to website and internet usage.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent cookies from being stored by selecting the appropriate settings in your browser software.

However, please note that in this case you may not be able to use all functions of this website to their full extent.

You can also prevent Google from collecting data generated by the cookie relating to your use of the website, including your IP address, as well as prevent Google from processing this data, by downloading and installing the browser plugin available at:

https://tools.google.com/dlpage/gaoptout?hl=de

As an alternative to the browser plugin, or when using browsers on mobile devices, you can use an opt-out mechanism to prevent future collection by Google Analytics within this website.

This opt-out mechanism only applies to the browser and domain on which it is activated.

If you delete cookies within that browser, the opt-out mechanism must be activated again.

Google LLC, headquartered in the United States, is certified under the US-European data protection agreement known as the “Privacy Shield”, which ensures compliance with the level of data protection applicable within the EU.

This website also uses Google Analytics for cross-device analysis of visitor flows, which is performed using a User ID.

When a page is accessed for the first time, the user is assigned a unique, persistent and anonymised ID, which is used across devices.

This makes it possible to associate interaction data from different devices and different sessions with a single user.

The User ID does not contain personal data and does not transmit such data to Google.

You may object to the collection and storage of data via the User ID at any time with effect for the future.

To do so, you must disable Google Analytics on all systems you use, for example in another browser or on your mobile device.

You can disable it using Google’s browser plugin:

https://tools.google.com/dlpage/gaoptout?hl=de

Further information about Universal Analytics can be found at:

https://support.google.com/analytics/answer/2838718?hl=de&ref_topic=6010376

12) RETARGETING / REMARKETING / RECOMMENDATION ADVERTISING

Facebook Custom Audience via the Pixel Method

This website uses the “Facebook Pixel” provided by:

Facebook Inc.
1 Hacker Way
Menlo Park, CA 94025
USA

Hereinafter referred to as “Facebook”.

Where express consent has been granted, this allows user behaviour to be tracked after users have viewed or clicked on a Facebook advertisement.

This process is used to evaluate the effectiveness of Facebook advertisements for statistical and market research purposes and may help optimise future advertising measures.

The data collected is anonymous to us, meaning that it does not allow us to draw conclusions regarding the identity of individual users.

However, the data is stored and processed by Facebook, meaning that it may be linked to the respective user profile and Facebook may use the data for its own advertising purposes in accordance with Facebook’s Data Use Policy:

https://www.facebook.com/about/privacy/

You may enable Facebook and its partners to display advertisements on and outside Facebook.

A cookie may also be stored on your computer for these purposes.

These processing operations are carried out exclusively where express consent has been granted in accordance with Article 6(1)(a) GDPR.

Consent to the use of the Facebook Pixel may only be given by users over the age of 13.

If you are younger, we ask you to obtain permission from your parent or legal guardian.

Facebook Inc., headquartered in the United States, is certified under the US-European data protection agreement known as the “Privacy Shield”, which ensures compliance with the level of data protection applicable within the EU.

To disable the use of cookies on your computer, you can configure your internet browser so that cookies can no longer be stored on your computer in the future or so that cookies already stored are deleted.

However, disabling all cookies may result in some functions on our website no longer functioning properly.

You can also disable the use of cookies by third-party providers such as Facebook through the Digital Advertising Alliance website:

https://www.aboutads.info/choices/

Google AdWords Remarketing

Our website uses Google AdWords Remarketing functionality.

This enables us to advertise this website in Google search results and on third-party websites.

The provider is:

Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043
USA

Hereinafter referred to as “Google”.

For this purpose, Google places a cookie in the browser of your device, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit.

Processing is carried out on the basis of our legitimate interest in the optimal marketing of our website pursuant to Article 6(1)(f) GDPR.

Further data processing only takes place where you have agreed with Google that your internet and app browsing history may be linked by Google to your Google Account and that information from your Google Account may be used to personalise advertisements that you view online.

If, in this case, you are logged into Google while visiting our website, Google uses your data together with Google Analytics data to create and define audience lists for cross-device remarketing.

For this purpose, your personal data is temporarily linked by Google with Google Analytics data in order to create target groups.

You can permanently disable the setting of cookies for advertising preferences by downloading and installing the browser plugin available at:

https://www.google.com/settings/ads/onweb/

Alternatively, you can obtain information about the setting of cookies and manage your settings through the Digital Advertising Alliance at:

www.aboutads.info

Finally, you can configure your browser so that you are informed when cookies are set and can decide individually whether to accept them or exclude the acceptance of cookies in specific cases or generally.

If cookies are not accepted, the functionality of our website may be limited.

Google LLC, headquartered in the United States, is certified under the US-European data protection agreement known as the “Privacy Shield”, which ensures compliance with the level of data protection applicable within the EU.

Further information and Google’s privacy provisions relating to advertising can be viewed at:

https://www.google.com/policies/technologies/ads/

13) RIGHTS OF THE DATA SUBJECT

13.1

Applicable data protection law grants you comprehensive rights as a data subject with respect to the controller regarding the processing of your personal data.

These rights include the following:

Right of Access Pursuant to Article 15 GDPR

In particular, you have the right to obtain information about:

  • The personal data we process about you

  • The purposes of processing

  • The categories of personal data processed

  • The recipients or categories of recipients to whom your data has been or will be disclosed

  • The planned storage period or the criteria used to determine the storage period

  • The existence of a right to rectification

  • The existence of a right to erasure

  • The existence of a right to restrict processing

  • The existence of a right to object to processing

  • The existence of a right to lodge a complaint with a supervisory authority

  • The source of your data where it was not collected from you by us

  • The existence of automated decision-making, including profiling

  • Where applicable, meaningful information about the logic involved and the significance and intended consequences of such processing for you

  • Your right to be informed about the safeguards pursuant to Article 46 GDPR when your data is transferred to third countries

Right to Rectification Pursuant to Article 16 GDPR

You have the right to request the immediate correction of inaccurate personal data concerning you and/or completion of incomplete personal data stored by us.

Right to Erasure Pursuant to Article 17 GDPR

You have the right to request the deletion of your personal data where the requirements of Article 17(1) GDPR are met.

However, this right does not apply in particular where processing is necessary:

  • For exercising the right of freedom of expression and information

  • For compliance with a legal obligation

  • For reasons of public interest

  • For the establishment, exercise or defence of legal claims

Right to Restriction of Processing Pursuant to Article 18 GDPR

You have the right to request restriction of the processing of your personal data:

  • While the accuracy of data disputed by you is being verified

  • Where you oppose deletion of your data due to unlawful processing and instead request restriction of processing

  • Where you require your data for the establishment, exercise or defence of legal claims after we no longer require that data for its original purpose

  • Where you have objected to processing based on your particular situation, while it is not yet clear whether our legitimate grounds override your grounds

Right to Notification Pursuant to Article 19 GDPR

If you have exercised your right to rectification, erasure or restriction of processing against the controller, the controller is required to communicate this rectification, erasure or restriction of processing to all recipients to whom the relevant personal data has been disclosed, unless this proves impossible or involves disproportionate effort.

You have the right to be informed about these recipients.

Right to Data Portability Pursuant to Article 20 GDPR

You have the right to receive personal data that you have provided to us in a structured, commonly used and machine-readable format or to request transmission to another controller where technically feasible.

Right to Withdraw Consent Pursuant to Article 7(3) GDPR

You have the right to withdraw consent previously granted for the processing of data at any time with effect for the future.

In the event of withdrawal, we will immediately delete the relevant data unless further processing can be based on a legal basis that does not require consent.

Withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent prior to its withdrawal.

Right to Lodge a Complaint Pursuant to Article 77 GDPR

If you believe that the processing of personal data concerning you infringes the GDPR, you have the right, without prejudice to any other administrative or judicial remedy, to lodge a complaint with a supervisory authority.

This applies particularly to a supervisory authority in the Member State of your residence, your place of work or the place of the alleged infringement.

For questions or requests regarding your personal data, you can contact us at:

support@harrowandlane.com

13.2 RIGHT TO OBJECT

WHERE, AS PART OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO OBJECT TO SUCH PROCESSING WITH EFFECT FOR THE FUTURE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED.

HOWEVER, FURTHER PROCESSING REMAINS POSSIBLE WHERE WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR WHERE THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.

WHERE YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING.

YOU MAY EXERCISE YOUR OBJECTION BY CONTACTING:

support@harrowandlane.com

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

14) DURATION OF STORAGE OF PERSONAL DATA

The duration for which personal data is stored is determined according to the respective statutory retention period, for example retention periods under commercial and tax law.

After expiry of the relevant period, the corresponding data will be routinely deleted, provided that it is no longer required for the performance or initiation of a contract and/or we no longer have a legitimate interest in continuing to store the data.